Ben Potter
Project Experience

Selected projects, delivered
with purpose.

Enterprise technology initiatives spanning assessment, planning, implementation, stabilization, governance, and long-term support.

Infrastructure Cloud Cybersecurity IT/OT Operations
Case Studies
01

Infrastructure Modernization

Infrastructure Modernization Project 01

Enterprise infrastructure and network modernization

Modernized aging infrastructure to improve reliability, security, operational visibility, and long-term supportability across a business-critical environment.

Challenge

Legacy systems, inconsistent configurations, limited documentation, and aging network equipment increased operational risk and made troubleshooting more difficult.

Approach

Assessed the existing environment, documented dependencies, established implementation priorities, and coordinated phased infrastructure improvements while minimizing disruption to operations.

Improved System reliability
Reduced Operational risk
Standardized Core infrastructure
  • Fortinet
  • Windows Server
  • Networking
  • Virtualization
  • Monitoring
Case study coming soon
02

Cloud and Identity

Cloud and Identity Project 02

Microsoft 365 and Azure hybrid integration

Connected on-premises systems with Microsoft cloud services to strengthen identity management, collaboration, governance, and administrative consistency.

Challenge

Fragmented identity processes and inconsistent access controls made it harder to manage users, protect information, and support business collaboration.

Approach

Aligned on-premises identity services with Microsoft cloud platforms, improved access governance, documented administrative workflows, and supported user adoption.

Unified Identity operations
Strengthened Access governance
Enabled Secure collaboration
  • Microsoft Azure
  • Microsoft 365
  • Entra ID
  • SharePoint
  • Active Directory
Case study coming soon
03

IT Operations and Governance

IT Operations and Governance Project 03

Operational improvement during organizational change

Improved support processes, access governance, documentation, and stakeholder communication during a period of business and technology transition.

Challenge

Organizational change introduced unclear support processes, inconsistent user expectations, access-control concerns, and a growing operational workload.

Approach

Established clearer support pathways, introduced recurring governance reviews, improved stakeholder communication, and partnered with training teams to address technology competency gaps.

Clarified Support processes
Improved Governance controls
Built User capability
  • IT Service Management
  • SharePoint Governance
  • Access Control
  • Documentation
  • Training
Case study coming soon
Additional Project Areas

IT/OT Integration

Supporting manufacturing systems, operational technology networks, CNC environments, and vendor application ecosystems.

Systems Implementation

Planning and deploying business applications, servers, SQL databases, integrations, and supporting infrastructure.

Cybersecurity Controls

Improving access controls, infrastructure hardening, governance, compliance, and practical operational security.

Business Continuity

Strengthening backup, recovery, documentation, redundancy, and response readiness for critical services.

Built With Purpose

Technology should support the mission—not become another obstacle.

My work focuses on creating secure, dependable systems that help organizations operate with greater clarity, resilience, and confidence.

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